About Missing Element Mortgage Services

Priding ourselves on our family-run business, our team of experienced mortgage brokers understand that making big financial decisions can be daunting.

With this at the forefront of our minds, we always provide the best possible solutions to assist our clients, regardless of the complexity of their financial circumstances.

Nigel Jones

Following employment within other firms, our director, Nigel Jones, established Missing Element Mortgage Services after his own expectations regarding customer service were not met. Nigel believes that customer service and experience are the very cornerstones of what we do.


Lorraine Jones

Lorraine is head of our admin and compliance team. Her experience and wealth of knowledge, gained while working for the Prudential, ensures that the team stays within the bounds of compliance.


Paul Neal

Following time spent as a Fire-fighter, Paul joined Missing Element in 2018 and quickly secured his place within the mortgage market with his informative, yet tongue-in-cheek, social media posts.

He is a specialist in Equity Release and also a Dementia Friend

He has a propensity for helping clients with adverse credit and is building a solid reputation with the results he produces.


Client satisfaction – delivered in a safe, friendly, and fair environment.

We are here to guide you through the entire process from your first call through to when you put the keys in the door, we will help you get all your ducks in a row, manage the estate agents and decipher the solicitors document’s, whether your a first time buyer, seasoned in the art of remortgage, have bad credit or are a landlord with multiple buy to let properties we have the best options for you.

So if you are looking for the best mortgage advisor or broker near you contact us at Missing Element Mortgage Services or pop into our office in Belper, Derby.